Frequently Asked Questions
1. How can I reach you?
You can contact me through Instagram @annieonevision or through email at anndirah.ar@annieonevision.com.
2. How do I schedule?
You can either DM me on Instagram or email me to schedule a photoshoot.
3. How do I submit a payment?
You can submit your payment through Zelle or Cash App. Contact me for payment information.
4. When is payment due?
A 30% initial payment of the total cost is required to book a session (the initial payment is to prevent others from booking at the time you are scheduled) and is non-refundable. The remaining balance is due before the day of your session. Failure to pay the remaining balance before the time it's due will result in automatic cancellation.
Frequently Asked Questions
5. What if I need to reschedule?
You’re allowed to reschedule once for free as long as you reschedule within 72 hours (3 days) before your session. Additional rescheduling would require a new deposit.
6. When will I get my photos?
For portraits and headshots, it takes up to 2 weeks to receive photos. If you need the photos expedited (2-3 days). For events, it takes up to 3 weeks to receive photos. All photos would be sent through a link.
7. What is your cancellation policy?
The initial payment will not be refunded due to it being non-refundable. Any other payments made after the initial payment will be refunded.
8. Can I get a refund?
Initial payments are non-refundable. Any other payments made after the initial payment are refundable if the service hasn’t been performed.
Frequently Asked Questions
9. what happens if i show up late?
You have a 15-minute grace period. After that is a $10 late fee every 10 minutes. Please communicate if you’re going to be late.
11. How do I schedule?
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10. Do you Charge A travel fee?
Yes, I charge a travel flat fee of $25 for locations that are more than 20 miles from Lithonia.
12. When is payment due?
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Let’s Connect
I look forward to hearing from you and helping you create memories that will last a lifetime.